The 1980s will never be gone when you play with Arcade Spins, a new online casino that comes from Cassava Enterprises. As this comes from such a well known brand, we can rest easy knowing that this is a new label that comes from a seasoned brand. Sometimes new casinos can be a risk for us to take, but there’s no risk here. To show you exactly what we mean, we’re going to give you a walk through the basics of the brand, as well as highlighting both the positives and negatives of their services. Undoubtedly a lot of what’s shown on this new site will have been seen before, but that doesn’t mean we should downplay the importance of the features that Arcade Spins gifts us.
As we’ve already mentioned, this website is owned by Cassava Enterprises, a subsection of the 888 Group. The 888 Group has many other casinos under the umbrella of their branding, but not all of them are as new as this 2016 launched label. Although a few months have passed since its establishment, Arcade Spins still feels as sparkling and new as any of the other freshly launched casinos within the industry.
Although the details of licenses aren’t given in the About Us section, they are provided at the bottom of the screen. This is where you’ll learn that the UK Gambling Commission and the Gibraltar Gambling Commissioner have provided the laws with which Arcade Spins has to abide by. Partnered with these legislations, you’ll find that there’s SSL encryption in place, to ensure that your personal information remains safe throughout your stay with Arcade Spins. As for who can play with this new casino, that is slightly more restricted, with a long list of countries not permitted. We can’t possibly list them all, but to give you an idea, the US, France, and Denmark aren’t allowed to register.
If you want to see the full array of bonuses available to both new and returning customers, you’ll need to join, which does put the accessibility of this interface in question. We can appreciate that Arcade Spins doesn’t want to give all its best bits away to visitors, but at the same time they’d be better advertised if they displayed their promotions. Fortunately for you, we’ve taken the time to look into the bonuses for you, saving you the trouble.
Customers who are new to the site will need to use the code ‘Arcade’ to activate the 100% deposit bonus, which requires a £10 allocation of funds for you to activate it. This might be a basic startup offer, but you’ll still need to deal with the 35x wagering requirement, which seems a tad steep to us. Although this is a bonus that all newbies can use, not all games are able to be played with it, with a full list of activities listed in the bonus terms.
Seeing as how Arcade Spins wants the mystery of the promotions kept alive, we’ll move onto the Arcade Rewards now, a loyalty scheme that can win you some incredible prizes. The thing is, there’s as many as 12 levels for you to work through, which means that you’ll have to be deeply dedicated in order to progress from one level to the next. If you’re unsure of where you are in the rankings, you can visit your Profile to find all the details.
Even though this is a new casino for players to enjoy, a lot of the conventions of online gaming sites have remained the same, such as the layout of all the titles. Just as with the bonuses, you need to register if you’re to access all the games, such as the slot machines, arcade games, and tabletop titles. However, what we can tell you is that there’s over 300 different activities for you to play once you’ve joined. This is quite the list for such a young and budding casino, and so Arcade Spins has us impressed yet again. The biggest issue we have with this new casino is that no demo options are provided, which means you have to pay before trying anything. Furthermore, there doesn’t appear to be any Live Casino games listed.
What started out as a good review has changed to one of negativity, due to the fact that Arcade Spins proceeds to make accessing basic information difficult. In this instance, we’re referring to the allowed banking options. We took to the Terms and Conditions to learn more, but that proved useless, and so the only way to truly know what payment options are permitted is to join. The fact that you’re forced to join is a factor that doesn’t sit well with us, nor does it promote the label in an honest light. And so, yet again, we’ve had to research into the options allowed. Upon doing so, we discovered that major providers, such as Visa, Mastercard and Maestro are allowed, and so too are the currencies GBP, EUR, and CAD.
The customer services are limited too, just like the banking, as you’ll see for yourselves when you select Help. When this happens, you’re able to read through a very limited set of FAQs, with a Contact Us heading offered alongside this. Normally clicking this would make a difference, but when you do with this new casino, you’re given a contact number and a messaging form. Luckily, the telephone number is available 24/7, ensuring that you always have help when you need it, no matter the time of day or night.
Arcade Spins is a good casino, especially for being so new and young, however it has a long way to go before it hits its stride. This brand needs to improve specific sections of its site, such as the support options and banking details given. Given that Arcade Spins has been around for approximately a year, we doubt many changes, if any, will be applied. Ergo, we’d give this new gaming website a rating of three and a half stars out of five.