Sometimes within the iGaming industry, there’s gaps in the market as to what’s available and what isn’t, which is why new brands are created, brands like Fika. This new website was launched to fill a hole within the Swedish gambling market, a job which it seems to have been doing adequately since its founding. While not the most appealing of casinos, with its garish colour scheme, Fika Casino offers accessible mobile gaming from a leading provider. To ensure that everything about this new casino is running smoothly, we intend to investigate specific aspects of the site, such as its support and bonuses. By doing this, we can be sure that we’re recommending a high quality iGaming website to you and your friends.
Even though we said that this is a new label, it’s not as fresh as more recently launched platforms, due to the fact that Nektan released Fika in 2015. In case you were wondering, Nektan are the owners of this games label, which should bring you much comfort, considering how experienced they are in such areas. As those of you who gamble frequently will already know, Fika Casino is just one of many Nektan sites available.
Given the fact that this platform is three years old, there’s no need to worry about the security of the platform, as it’s always been governed by two bodies: the Government of Gibraltar and the UK Gambling Commission. These two regulators always watch over Nektan brands, new or old, successful or struggling, and so you likely know the countries restricted. In case you don’t however, the likes of the US, Russia, and Yemen are usually the destinations prohibited.
One of the first things you’ll spot when looking at the bonuses is the apparent lack of diversity: three of them are listed, one of which is more like an introduction to the VIP club rather than an actual offer. Nevertheless, we will continue onwards and take a look at the welcome bonus.
The introductory deal is a three part special, consisting of three deposit bonuses, starting off with a 200% match up, followed by a 100% and then a small finale of 50%. This is stereotypical of Nektan, meaning that you may have seen this promotion before, albeit attached to a very different brand. To be credited the extra money into your account, you’ll need to provide a payment of £10 every time you wish to access a bonus, as well as being prepared to meet the 30x wagering requirement of each. This rollover includes the 50 free spins you get with that first deposit bonus also, which helps to keep hidden fees down.
Alongside this deal there’s currently a competition of sorts going on, as well as Privileged, the VIP membership we mentioned earlier. In case you’re not aware of the full details of this club, it’s open to users by invite only, therefore making it an exclusive extension of your experience. Once you manage to get into the club however, you’ll receive extra deals, cashbacks, free spins and a couple of other rewards.
When it comes to new casinos, we want to see that we’re getting our money’s worth, that the selection we’re provided is as good as it gets. In regards to Fika Casino, the range of developers is fantastic, with players able to load titles from IGT, Aristocrat, and ELK Studios. And that’s just scratching the surface of a large portfolio. Not only does this mean you gain access to classic titles, but you also get brand new ones as well, to match the contemporary nature of this modern site.
Should you want to play more than a one armed bandit, you can load a title or two of the live casino, a casual table top activity, or even an instant win. The range on these aren’t as considerable as with the pokies, but at least they’re provided in the first place. All of the games are mobile friendly, meaning that concerns of having to leave a game halfway through needn’t dog you no more.
Assuming that you’re a paying customer, or at least will be, you need to know all the banking options available to you to ensure you get the best service. Fika Casino may be a little on the fresh side, but that doesn’t mean it’s skimped on the options, with Visa, Mastercard, Skrill, and Neteller enabled.
Most of the time you’ll be able to use the same payment method when withdrawing as you did when depositing, but if that isn’t the case, you simply choose another means. In terms of withdrawals, only one can be made every 24 hours, with the minimum amount being £20 and the max a small £2,000. This money can be processed in SEK and EUR, which makes sense considering the target audiences of this brand.
Even though we’d like to think that no one will ever need assistance, the truth of the matter is more complex. If and when the time comes, users will be able to utilise a number of means at their disposal, with live chat being the more convenient. Not that you can’t use telephone and/or emails if you prefer.
In spite of there being enough options, what becomes a problem is the lack of 24 hour service. Even though Fika Casino is a new platform, it only has operational hours between 8am and midnight, thus making it a more hands off brand than we’d like. True, the support is seven days a week, but we’d prefer a more substantial series of options, even despite how thorough the FAQs are.
As far as new casinos go, Fika Casino is a decent one, a brand that’s able to entertain players for prolonged periods of time. That being said, Nektan never seem to quite find their feet with this one, choosing to keep it generic rather than innovative. This however, could be argued as a characteristic true of most Nektan sites, not just this new one.
Is this a good casino? Relatively so. Would we recommend it to all walks of players? No we wouldn’t, as the more skilled and professional gamers will ultimately tire of such limited options. Consequently, we’d give this new casino a three star ranking.