Looking fresh for 2017 is exactly what Mr Superplay Casino is doing, as you can see from the cool mint green of its aesthetics. This might be a bit more in your face than other brands out there, but it serves the purpose of grabbing your attention and drawing you in. And that’s all it takes with this label because once you’re in, you’ll find it hard to resist all the charms that this website has. Should you be on the fence about this young casino, you can read through our review below, in which you’ll discover all the intricacies of the rules and regulations, as well as how easy to use the interface is. We’ve got everything covered to help you make an informed decision, one that might just improve your online gambling experience.
When it comes to finding information in regards to company background, it isn’t as easy as you might think. The reason being is due to the significant lack of designated information pages; there’s ‘necessary’ ones for specific items, such as bonuses, but not for the about us section. Considering that this is a young casino for 2017, there may be one coming, but we certainly feel the affects of its lack of presence currently.
Fortunately, what we can learn is that this is a ProgressPlay Limited own company, as well as sporting a license from the UK Gambling Commission, and one from the Malta Gaming Authority. Due to these regulations, as well as other factors, players from Belgium, Brazil, Spain, and Turkey (to name but a few) will be unable to play. On the plus side, this casino is open to UK based players, and comes in a range of languages, including English, German, and Swedish.
Often when it comes to promotional materials, we’ll say that a site offers a fair range, but not nearly enough to keep us constantly coming back for more. That was until we found Mr Superplay; this casino really does appear to have endless possibilities when it comes to bonuses. You can see this for yourselves when you visit the Promotions section of the website, a jampacked page filled to bursting.
Firstly, every new customer has the Welcome Package, a generous helping for those looking to get ahead when gaming for the first time. Up to £1,000 can be yours, but, as always, there’s conditions that need to be met for this to happen, chiefly you need to deposit a total of three times. Each of these deposits has a bonus of varying values, starting at 100%, going down to a low 25%, and then back up to a reasonable 50%. A minimum of £10 is needed each time, and there’s also the fact that there’s a 50x wagering requirement attached to this bonus.
Although there’s an even spread of offers, like the Monday Madness and Wednesday Wildfire, there’s no VIP club mentioned, meaning there’s no chance to really progress up the levels with this label.
When it comes to the selection of games, you have that same sort of considerable helping of titles, coming from the likes of Microgaming, NetEnt, and NextGen Gaming. However, although there’s more than enough to be getting on with, we wouldn’t say that the layout really sells the true scope of the variance. This is because all elements of the site are accessible from the homepage, meaning nothing is a surprise to users.
Nevertheless, while we’re not blown away by the presence that the design has created, we are at the fact that the games have demo options available also. As with all online casinos, this capable doesn’t cover Live Casino, due to the fact that the games happen in real time, but still, knowing other titles can be taken for a test drive is good to know. We all like the chance to ‘try before we buy’, right?
Another element of the software is that a regular introduction of new games is offered, showing that Mr Superplay has some exclusive activities unavailable anywhere else. For such a new online casino, this is great to see, and definitely an aspect that sets them apart from other labels.
In regards to banking, there isn’t any easy to read nuggets of information for users, which is a tad problematic, especially if you don’t want to look elsewhere for the information. Fortunately for all of you, we’ve done the hard work for you, to save you having to scramble about for answers.
To find out the currencies and providers accepted, you need only scroll down the page until you see a list of payment methods on the left hand side. There you’ll see that GBP, EUR, AUD, CAD, and USD are accepted. Furthermore, you’ll note that there’s several credit card and moneybookers available for your various monetary needs. According to the info found via our research, a maximum of £6,000 can be withdrawn every month, with an expected turnover time of up to seven working days.
We’d like to say that the news regarding customer support improves on the above, but sadly it doesn’t. This isn’t because there’s no support offered, but more that there’s a distinct lack of options available to customers; only live chat is open. We couldn’t find a single email address, contact number or postal address for us to utilise, should the live chat fail to work. Although this is a huge negative for those who prefer variety, we have to say that the live chat feature was responsive, and is open 24/7.
As you can see from everything we’ve covered Mr Superplay is an online gambling site that has much potential, but it has yet to realise it all. Instead, it’s still finding its feet and learning how to attract in the players. So far, they’ve done a fairly decent job of it, however, as we can all see, there’s still areas that need to be developed if the brand is to go up against long standing online casinos. That being said, for now it’ll do as a new casino for 2017 and beyond.